Link to webmail (log in with email and password)
Again, let's be sure what operating system your computer is using. Is it Windows 10?
Then, we we're talking about Outlook...
Here are a few links:
Enable POP access in Outlook.com (this might be important:
If you want to use POP to access your email in Outlook.com, you'll first need to enable POP access.
Select Settings > View all Outlook settings > Mail > Sync email.
Under POP and IMAP, select Yes under Let devices and apps use POP.